Shipping policy

At TapirBeacon, we are committed to delivering your Keyboards, Mice, and Headphones with reliability and efficiency. Our logistics policy outlines the terms and conditions for shipping all orders placed on our online store.

Shipping Method

We offer a single, standardized shipping option: Standard Shipping. This method is available for all products, including Keyboards, Mice, and Headphones, and is processed through our trusted carrier partners to ensure safe and timely delivery.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or waivers available. The shipping cost is calculated based on the total weight and dimensions of your order, as well as the destination address. You will see the exact shipping fee at checkout before completing your purchase.

Processing Time

Orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. We will notify you via email if any delays occur.

Delivery Time

Delivery times vary depending on your location. Estimated delivery windows are provided at checkout and are based on standard transit times. Please note that delivery to remote or international addresses may require additional time.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your shipment’s progress. For any tracking inquiries, please contact our support team at [email protected].

Shipping Restrictions

We currently ship to addresses within the regions listed on our website. Some items, such as certain Headphones with lithium batteries, may be subject to shipping restrictions due to carrier regulations. If your order is affected, we will contact you to discuss alternatives.

Lost or Damaged Items

If your order is lost or arrives damaged, please email us at [email protected] within 7 days of the expected delivery date. We will investigate and work with the carrier to resolve the issue. Refunds or replacements will be issued at our discretion.

International Shipping

For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the buyer and are not included in the shipping cost. Please check your local customs policies before placing an order.

Contact Us

If you have any questions about our shipping policy, please reach out to our support team at [email protected]. We are here to help.